Privacy Policy

A legal disclaimer

Comprehensive Privacy Policy for MishpachaLive

Effective Date: July 7, 2025
Last Updated: July 7, 2025

1. Introduction

MishpachaLive ("we," "us," or "our"), headquartered in Atlanta, Georgia, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (mishpachalive.net), subscribe to our services, or interact with our communications (e.g., newsletters, SMS, push notifications). By using our services, you consent to the practices described herein.

2. Information We Collect

We collect only the following data, strictly as necessary:

Data TypePurpose & Examples

NamePersonalize communications, verify identity.

Email AddressDeliver newsletters, updates, marketing; facilitate login/account management.

Phone NumberSend SMS/MMS alerts, reminders, or service notifications via carrier-compliant short codes.

Zip CodeLocalize content (e.g., event promotions, regional updates).

IP AddressSecurity monitoring, fraud prevention, and analytics (e.g., detecting suspicious logins).

3. How We Use Your Information

We use your data exclusively for:

Service Delivery: Account management, transaction processing, and user support.
Communications: Newsletters, push notifications, SMS/MMS marketing, promotions, and service updates.
Security: Protect against fraud, unauthorized access, and illegal activities.
Analytics: Improve website functionality and user experience (using anonymized/aggregated data).

4. Data Sharing & Disclosure

We do not sell or share your data with third parties for commercial purposes. Disclosure occurs only in these scenarios:

Legal Obligations: To comply with subpoenas, court orders, or other legal processes.
Law Enforcement: When mandated by authorities for investigations or national security.
Service Providers: Trusted partners (e.g., email/SMS delivery platforms) bound by strict confidentiality agreements. These providers access data solely to perform tasks on our behalf.

5. Your Rights & Choices

You retain full control over your data:

Opt-Out & Unsubscribe

Emails: Click "unsubscribe" in any email footer.
SMS/MMS: Reply "STOP" to any message or adjust preferences via your account dashboard.
Push Notifications: Disable via device/browser settings.
All Communications: Email unsubscribe@mishpachalive.net or contact info@mishpachalive.net.

Access, Correction & Deletion

Request access to, correction of, or deletion of your data by contacting info@mishpachalive.net. We respond within 30 days.

Jurisdiction-Specific Rights

California (CCPA/CPRA):
- Right to know categories of data collected (Section 2).
- Right to opt out of "sales/sharing" (we do not sell/share data).
- Right to limit use of sensitive data (we collect only zip codes as "sensitive" under CPRA).
- Designated contact: info@mishpachalive.net.
Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA):
- Right to access, delete, and correct data; opt out of targeted advertising (we do not engage in this).
EU/UK (GDPR):
- Right to data portability, objection to processing, and withdrawal of consent.
- Legal basis: Consent (Article 6(1)(a) GDPR) for communications; legitimate interests for security.

6. SMS/MMS Compliance

We adhere to carrier guidelines (CTIA) and TCPA for SMS/MMS:

Explicit Consent: You opt in via clear disclosure (e.g., "By subscribing, you agree to receive recurring texts").
Frequency: Messages limited to service updates, promotions, or reminders (max 4/month unless urgent).
Short Code Use: All messages include:
- "Msg&Data Rates May Apply."
- Clear opt-out instructions (e.g., "Reply STOP to unsubscribe").
- Support contact: info@mishpachalive.net.

7. Data Retention & Security

Retention: Data is kept only as long as necessary (e.g., while your account is active or for legal compliance).
Security: Industry-standard measures (encryption, firewalls, access controls) protect against breaches.

8. International Compliance

We comply with:

US Laws: FTC Act, TCPA, CAN-SPAM, state regulations (CCPA, VCDPA, etc.).
EU/UK: GDPR (for EU users via data processing addenda with providers).
Children’s Privacy: We do not target or knowingly collect data from users under 16.

9. Policy Updates

We will:

Notify users of material changes via email or website banners 30 days in advance.
Update the "Effective Date" at the top of this policy.
Archive prior versions here.

10. Contact Us

For questions, data requests, or complaints:

Email: info@mishpachalive.net
Mail: MishpachaLive, [Physical Address, Atlanta, GA]
GDPR-Specific: Contact our EU representative at [EU Rep Name/Address] if applicable.